Complex Mental Health Supports

How Mental Health Support Can Help

Mental health support empowers individuals to manage daily challenges, build emotional resilience, and regain independence. With the right care, participants can improve self-confidence, develop social and life skills, pursue education or employment, and enjoy a better quality of life. Whether it’s through regular check-ins, personal care, or goal-based support, mental health services play a vital role in long-term recovery and wellbeing.

Complex Needs Expertise

At Southern Star Care, we offer unparalleled complex needs expertise for individuals with specific support needs. Our team can take care of high-intensity care with a specialised care approach. We possess an in-depth understanding of the real-time challenges associated with a condition and are always taking steps to ensure we are prepared to take necessary steps and actions. Our comprehensive support addresses immediate needs along with long-term needs.

We work closely with you and your family to understand the nature of your disability and curate plans to provide care and support that aligns with your goals. Committed to delivering solutions, our disability support worker team can provide medical care, social interactions, cleaning and maintenance through specialised care and attention.

Compassionate and comprehensive care is the core of our training, and we are driven by the motive to create lasting positive impacts in people’s lives with our assistance, support and complex needs expertise. Our services cover care for children with a disability, aged care and disability and complex health needs requiring mental health and well-being support. We understand that not every disability is the same, and our services at all points reflect this belief.

Our skilled team understands the challenges that can come with conditions such as schizophrenia, bipolar disorder, severe depression, complex PTSD, and dual diagnosis. We work in partnership with mental health professionals to ensure holistic, consistent care that supports each individual’s recovery journey.

We provide:

Personalised mental health support plans tailored to each person’s needs and goals

Crisis prevention and de-escalation strategies to maintain safety both physically and mentally

Skill-building and community engagement to improve independence and confidence

Coordinated care alongside psychologists, psychiatrists, GPs, and support networks

Our mission is to empower people to live fulfilling lives by providing the right support, at the right time, with the right level of care.

Mental Health & Psychosocial Disability Supports

Mental health supports assist participants living with cognitive or psychosocial disabilities, including conditions such as schizophrenia, bipolar disorder, personality disorder, anxiety, depression, PTSD, and related challenges. These supports help with daily living, symptom management, building coping strategies, accessing therapy, and developing skills for independence. They may also involve coordinated care between mental health professionals, support workers, and community services, with the aim of improving wellbeing, promoting stability, and supporting long-term recovery.

WHAT WE OFFER

24/7 SIL and ILO
Forensic discharge and transition support
Court, parole and justice engagement
Skill-building and community reintegration
High-intensity staffing, including 2:1
Coordination with clinicians and guardians

Multiple and Complex Needs Initiative (MACNI)

Our complex care service provides high quality support for individuals with multifaceted health, behavioural, and personal needs. We specialise in delivering specific and coordinated support that goes beyond standard care. We strive to ensure each individual’s unique challenges are addressed with compassion, skill, and respect.

Multiple and Complex Needs Initiative The Multiple and Complex Needs Initiative (MACNI) is a program within the Department of Health and Human Services.

The model provides intensive services to clients with multiple layers of complexity who frequently experience mental health concerns, substance use issues, acquired brain injury, disability, homelessness and involvement in the criminal justice system.

We work closely with clients, the department and care teams to ensure our clients can improve their quality of life.

Support That Understands

At Southern Star Care, we understand that psychosocial disability can arise from long-term mental health challenges, often making day-to-day life more complex. Our compassionate team provides tailored emotional and mental health support including personal care, companionship, medical assistance, home support, and 24/7 care, to help individuals regain independence and achieve their NDIS goals.

We empower participants through structured, person-centred support plans focused on education, employment, self-care, and social connection. With ongoing assessments and adaptable services, our trained staff are committed to supporting, building resilience, and promoting meaningful participation in everyday life. Your well-being is always our priority.

Our team is experienced in working within forensic contexts, supporting people who may have been involved in the justice system or require additional restructuring within their day to day support. Risk management, and rehabilitation focused support is at the forefront of what we provide. We work closely with allied health professionals, guardians, and relevant agencies to maintain safety, promote positive behaviours, and encourage independence.

We provide:

Forensic informed support that considers risk assessment, behaviour management, and community integration
24/7 assistance for medical, personal, and behavioural needs
A clear pathway with transparency and communication, to help reach the end goal

High Intensity Care Service at Southern Star Care

Southern Star Care provides high-intensity care services for those with complex needs. We craft individualised support strategies while delivering high-level services every step of the way. Safety comes first for us. Comfort follows closely behind as we focus on improving your daily life while addressing health concerns effectively. For compassionate, expert care customised for you, turn to Southern Star Care.

Complex Physical & High Care Supports

Complex physical supports assist participants with high care needs that require specialised skills from trained support workers. This includes manual handling, stoma care, PEG feeding, and support for individuals with paralysis (paraplegia or quadriplegia). Delivered in collaboration with healthcare professionals, these supports focus on safety, dignity, comfort, and enabling participation in daily life.

Our Approach to Disability Support and High-Intensity Care

Your individual needs keep our disability support workers motivated to provide care that is personal and directed towards your growth. We have been working closely with broader communities to ensure proper care and support is available to everyone. Our services evolve with your needs and truly reflect who we are. We are committed to upgrading our fundamental processes to provide comprehensive support and care. At Southern Star Care, we work with you to create a lasting impact.

We have taken the responsibility to train our staff to be empathetic and thorough with the care they provide. Whether it is high-intensity care or everyday support for independent living, we aspire to create a positive difference in the lives of those associated with us. We work beyond your NDIS plans and help you achieve your goals.

If you are looking for services that help you unlock independence and self-sufficiency, it is time to speak with us!

24/7 High-Intensity Assistance

If your family member’s disability prevents them from doing basic everyday activities, they constantly need high-intensity care. It is time to speak with Southern Star Care. Our highly trained staff possess the expertise to take care of high-intensity assistance arising due to a disability, a chronic health condition or progression of old age.

The range of support can vary, from assistance with maintaining personal hygiene and cooking to 24/7 assistance with supported living. Our expert disability support workers often perform home modifications and specific medical attention. We believe that expert care can help bring improvements, enabling a person to bloom. We pride ourselves in our ability to deliver compassionate and comprehensive care that is tailored to improve an individual’s health and well-being.

Through NDIS specialist disability accommodation and supported independent living support options, we aim to make specialised care more accessible. Our experts are available 24/7 in accommodations. You can also request overnight stay services depending on when assistance is required the most. We take precautions while providing care to keep dignity and independence intact. Take a step closer to achieving your goals and living with assistance services tailored to make you feel better daily.

Emotional and Mental Health Support

Psychosocial disability often arises due to mental health issues and needs special care and support during and after the treatment. If not treated on time, mental health conditions can make it difficult for a person with a disability to lead an everyday healthy life.

Through emotional and mental health support, our disability support workers aim to deliver compassionate services, including companionship. personal hygiene and care, medical aid, home care. overnight stays and 24/7 care support. These services aim at helping a person with a disability to set goals and follow them through small, supported and appreciated practices.

Our trained staff provides assistance that helps in getting an education, taking care of oneself, getting and maintaining a job and being able to interact in social settings. Suppose you or a loved one has mental health issues due to a long-term psychosocial impact. In that case, our staff can take care of them through regular assessment and evolving services depending on the improvements and challenges they are experiencing.

Rest assured that at all times, your well-being is our priority. At Southern Star Care, through our high-intensity care services, we aim at putting people with a disability at the forefront of achievement in social situations, personal growth and developing skills to maintain a normal lifestyle.