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Navigating High-Intensity Care under NDIS: Tips for Families

Recovery Coach

Managing high-intensity care within the National Disability Insurance Scheme (NDIS) can seem like a juggling act. But fear not, we’re here to transform that daunting task into a walk in the park. Let’s dive into practical, no-nonsense tips to help families handle high-intensity care situations effectively, balancing empathy with a sprinkle of humour along the way.

Understand Your Loved One’s NDIS Plan

Every NDIS plan is different and tailored to meet individual needs. For high-intensity care, knowing the specifics of your loved one’s plan is crucial. This includes understanding the allocated funding, services covered, and the goals outlined. Think of the plan as your roadmap in a thick forest; the better you know it, the less likely you are to get lost.

Establish Strong Communication with Providers

Clear communication with care providers is the backbone of effective care. Ensure regular meetings and updates to discuss progress and any adjustments needed in the care plan. It’s like tuning an instrument; the better you communicate, the more harmonious the care.

Use Technology to Your Advantage

Leverage technology to streamline care management. There are apps and tools specifically designed for scheduling, medication management, and more. Think of these tools as your Swiss army knife—versatile and handy in managing the complex layers of high-intensity care.

Educate Yourself about High-Intensity Needs

Knowledge is power. The more you understand about the specific disabilities and needs your loved one has, the better equipped you’ll be to make informed decisions. Whether it’s understanding medication side effects or knowing how to handle behavioural challenges, every bit of knowledge helps.

Advocate for Necessary Changes

Sometimes, the provided care might not meet your expectations or your family member’s needs. Don’t shy away from advocating for changes. It’s like being the captain of a ship; you need to steer it in the right direction for the welfare of your crew.

Prepare for Emergencies

In high-intensity care, emergencies can arise without warning. Have a clear emergency plan, and ensure everyone involved in the care knows what to do. This is your fire drill; practising it can prevent panic when it matters most.

Build a Support Network

Caring for someone with high-intensity needs can be isolating. Build a network of support with other families in similar situations. NDIS in Dandenong and many other places already have a strong community that you can connect with. Sharing experiences and solutions can lighten your load. Remember, it takes a village to raise a child, and sometimes, to care for one with special needs.

Focus on Self-Care

Caring for others should not come at the expense of your own health. Prioritise self-care as much as you prioritise the care of your loved one. It’s like putting on your oxygen mask first before assisting others; you can’t pour from an empty cup.

Review and Adjust the Care Plan Regularly

NDIS plans are living documents. They need to evolve as the needs of your loved one change. Regular reviews ensure the plan remains relevant and effective. It’s akin to updating your GPS maps; you need the most current version to reach your destination efficiently.

Engage with NDIS Workshops and Training

The NDIS offers various workshops and training sessions for families. These are invaluable resources for gaining insights and skills in managing high-intensity care. Think of these as your training camps, equipping you with strategies and tools to handle the challenges ahead.


Handling high-intensity care under the NDIS doesn’t have to be an uphill battle. With the right knowledge, tools, and attitude, you can provide exceptional care while maintaining your well-being. Remember, every challenge is an opportunity to learn and grow together. So, lace up your boots, equip yourself with these tips, and turn the challenges into triumphs. After all, the best views come after the hardest climbs.



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